Come hear from our Customers
WE ARE THRILLED TO WELCOME
Sir Tim Berners-Lee
Morning Fireside Chat
Sir Tim Berners-Lee, inventor of the World Wide Web,
interviewed live by TV Presenter Alex Jones.
Jonny Wilkinson
Afternoon Motivational Speaker
Jonny Wilkinson CBE, Former England
Rugby Player, Mental Health
Ambassador & Business Founder.
Welcome to
the greatest
CX conference
Interactions International is where the future of CX is defined. Thousands of CX experts and leaders come together at the largest CX industry event to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business. Don’t miss out on the opportunity to be part of shaping the future of CX.
Take a look at our 2024 event HIGHLIGHTS.
AGENDA
10:00 am - 2:00 pm
2:00 pm - 4:30 pm
- NICE User Group for Workforce Management
- NICE User Group for CXone Mpower
- Partner track & demos
4:30 pm - 6:00 pm
9:00 am – 12:15 pm
- President International Darren Rushworth welcome
- CEO Scott Russell opening address
- President CX Barry Cooper demo
12:15 pm – 12:45 pm
1:45 pm – 3:15 pm
- Match Winning AI, One Try at a Time
- Game-Changing CX Strategies
- Automation Line-Out: Lifting CSat to New Heights
- Workforce Scrum, from Kick-Off to Full-Time
3:45 pm – 7:00 pm
- CX Excellence Awards
- Motivational celebrity guest speaker
- Kaiser Chiefs “Party-on-the-Pitch”
* Agenda subject to change
Thank you to our 2025 Sponsors
Check out our previous
Interactions International events
